How to Cancel a HelloFresh Subscription | HelloFresh (2024)

Discover how to pause or cancel your HelloFresh
account. New to HelloFresh? Explore our latest
offer for new subscribers to enjoy delicious
home-cooked dinners.

Discover how to pause or cancel your HelloFresh account. New to HelloFresh? Explore our latest offer for new subscribers to enjoy delicious home-cooked dinners.

Are you new and curious to know how to cancel a HelloFresh subscription? We've got you covered.

We’re excited to hear that you’re considering getting dinners with us. If you’re new to HelloFresh, you can Get 10 Free Meals + Free Appetizer for Life* and choose from a variety of meal plans that best suit your lifestyle. You can choose your perfect menu from 100+ weekly menu and market items each week, crafted and curated by our chefs, and we’ll deliver just the right amount of ingredients and recipes right to your door.

How to Cancel a HelloFresh Subscription | HelloFresh (2)

Are you an existing customer wanting to pause your HelloFresh subscription? No problem.

Whether you'll be out of town or simply want a break from cooking, you can always pause your subscription and skip your weekly deliveries. Here's how:

  1. Log into your account.
  2. Click on My 'Menu'.
  3. Select the delivery day of the week(s) you’d like to skip, then click 'Skip Week'.

How to Cancel a HelloFresh Subscription | HelloFresh (3)

Thinking of cancelling your subscription? Here's why we think you should stay.

HelloFresh delivers everything you need—including 50 weekly options to satisfy everyone and easy recipes with farm-fresh produce.

Homemade meals on a weeknight? Get used to it with pre-portioned ingredients and Quick & Easy recipes that minimize prep and cleanup. The 20-minute meal is real (!) with HelloFresh in your kitchen.

And dinner is only the beginning. HelloFresh Market has even more to offer, like grab-and-go lunches, easy sides, and special treats. Also: the world’s best garlic bread.

How to Cancel a HelloFresh Subscription | HelloFresh (4)

Are you an existing customer wanting to cancel your HelloFresh subscription? Simple.

We’re sorry to hear you want to cancel your HelloFresh subscription. If you change your mind and want to enjoy delicious home-cooked meals again, get in touch so we can tell you about the latest offers and our new and improved menu. Until then, here's how to cancel your HelloFresh subcription:

  1. Log into your account.
  2. Click on your name in the upper right-hand corner, then click 'Account Settings'.
  3. Scroll down on the Plan settings page and click 'Cancel Plan' (under Status section).
  4. Follow the prompt(s) for your cancellation. You will be prompted with a message confirming that your account has been cancelled.Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers. Please note that we unfortunately cannot process cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

P.S. You can always reactivate your account when you're ready for more deliciousness!

Delicious recipes & ingredients delivered straight to your door

Delicious recipes & ingredients delivered straight to your door

How to Cancel a HelloFresh Subscription | HelloFresh (2024)

FAQs

How to Cancel a HelloFresh Subscription | HelloFresh? ›

You can cancel HelloFresh subscriptions by logging into your customer account page. Step 1: Log in to your customer account page. Step 2: Click on your name in the upper right-hand corner. Step 4: At the very bottom of the Plan Settings page, go to the "Status" section and click "Cancel Plan."

Is it hard to cancel a HelloFresh subscription? ›

You can cancel HelloFresh subscriptions by logging into your customer account page. Step 1: Log in to your customer account page. Step 2: Click on your name in the upper right-hand corner. Step 4: At the very bottom of the Plan Settings page, go to the "Status" section and click "Cancel Plan."

How do I cancel my HelloFresh contract? ›

Simply follow these steps:
  1. Sign in to your HelloFresh account.
  2. At the top of the page, click on your name and then select 'Settings'
  3. Select the subscription you'd like to cancel from the green tabs.
  4. Select 'Cancel my subscription' in the bottom right hand corner.

How do I permanently delete HelloFresh? ›

Cancelling your subscription is easy, you just need to go to follow these steps:
  1. Log in to your HelloFresh account on our website;
  2. Click on 'Account Settings';
  3. Click 'Manager' subscription and scroll down to the 'Status' section and there you can click on 'Cancel Plan';

Can you cancel HelloFresh after free trial? ›

You can cancel your HelloFresh subscription by logging into your account on the HelloFresh website, clicking on your 'name' in the top right corner, clicking 'account settings,' and then 'cancel plan'. You can also use the chat feature in their Contact-Us Page and have a HelloFresh representative cancel it for you.

Does HelloFresh keep charging you? ›

The cutoff time is 11:59 pm PST, so make sure you cancel your subscription before that. If you forget to cancel or skip your delivery, HelloFresh will charge and deliver the upcoming order, and you won't be able to get a refund.

Can I cancel HelloFresh after a discount? ›

HelloFresh is a rolling weekly food subscription box with no minimum term or commitment. You choose the recipes that go into your box each week and we deliver the fresh, pre-portioned ingredients and step-by-step recipe cards. You can skip a week, cancel or change your plan at any time. Select your plan today!

Can you cancel HelloFresh the day before? ›

HelloFresh is a flexible subscription service. You can modify, pause, or cancel 5 days before your next delivery.

How do I contact HelloFresh by phone? ›

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on hellofresh.com, please contact our Customer Care Center at hello@hellofresh.com OR call at +1 (646) 846-3663 to speak to a Customer Care representative.

How much is HelloFresh without a discount? ›

How much does HelloFresh really cost? HelloFresh offers family and classic boxes, and meals start from just £3.15 per portion. If you purchased a box for two people, with five recipes inside, you'd expect to pay £42.99 (including shipping).

Why can't I cancel HelloFresh? ›

Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers. Please note that we unfortunately cannot process cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

How do I stop HelloFresh payments? ›

To cancel a HelloFresh subscription on the Android and iPhone app:
  1. Open the HelloFresh app on your phone and make sure you're signed in.
  2. Go to the 'Account settings' section.
  3. Select 'Plan settings' or 'Subscription details'
  4. Tap 'Manage subscription' or 'Cancel plan'
  5. Tap 'Yes' or 'Confirm' to confirm the cancellation.
Sep 25, 2023

Can you cancel HelloFresh anytime? ›

You can skip your weekly delivery or cancel at any time. Just be sure to do so by your cutoff: 11:59 pm PST 5 days before your delivery.

Can you cancel HelloFresh before it ships? ›

You can skip your weekly delivery or cancel at any time. Just be sure to do so by your cutoff: 11:59 pm PST 5 days before your delivery.

How much does a HelloFresh subscription cost? ›

HelloFresh costs between $8.99 and $12.49 per serving, depending on how many meals you order. In addition, a shipping fee and potentially sales tax, depending on your location, will be added to the meal cost; the amount will vary from week to week, depending on box contents.

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