Division or Field Office: | Raleigh Branch Office |
| Department of Position: | Claims Department |
Work from: | Remote |
| Salary Range: | $48,371.00-$77,269.00* salary range is for thislevel and may vary based on actual level of role hired for |
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
This position will be posted until August 2nd, 2024. Candidates will be notified of the next steps in the interviewing process in August 2024. The start date for the training program is November 4th, 2024.
- This is a remote/work from home position and a company car will be provided to Property Adjusters once they successfully complete the training program.
- This position offers challenging work, excellent pay, an exceptional work environment, and a comprehensive Total Rewards package.
- The successful candidate will be required to live in and service: Wake & DurhamCounty and surrounding areas.
Who should apply?
- We are seeking a diverse slate of exceptional candidates who share our passion for providing exceptional service.
- We are looking for individuals that work well under pressure, can work independently, and individuals that are looking for a comprehensive training program and learning environment.
How the program works:
- The 16-week training program will require multiple weeks of training in Erie, PA, which will prepare you for immediate success as a Property Adjuster.
- The Smart Start class of Property Adjuster Trainees will consist of both classroom and hands-on training activities in the ERIE Technical Learning Center (in Erie, PA), where individuals will learn ERIE's property estimating platform.
- Trainees will be provided with field experiences and opportunities to learn about workflows within their branch office and apply what they have learned to claims that they handle alongside their mentors and supervisors.
- This program gives interested individuals comprehensive training to successfully prepare them for the Property Adjuster role. Additional program details, expectations, and timing will be discussed during the interview process.
Check out this video that showcases ERIE’s corporate offices:https://www.youtube.com/watch?v=GQBh-yvmqQ0
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
- Low contributions to medical and prescription premiums.We currently pay up to 97% of employees’ monthly premium costs.
- Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
- Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development.Including a tuition reimbursem*nt program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Participates in formal ERIE claims training program. Learns and assists in claims handling operations and processes.
Duties and Responsibilities
Successfully completes assigned projects independently, using information and skills acquired in the training program, according to course objectives and timeline.
Learns and becomes familiar with branch office procedures.
Accompanies Material Damage Adjusters or Property Adjusters during the investigation of claims and in handling other related claims functions as required.
Develops and demonstrates a working knowledge of the computer based estimating system applicable to the role.
Handles claim functions such as establishing reserves, taking statements, documenting activities, conducting investigations and adjudicating losses to their final disposition.
Interacts with Agents and district sales managers in assigned territory to become familiar with claims and underwriting issues.
The first dutylisted isthe functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Instills Trust
Job-Specific Knowledge
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
High school diploma or equivalent required. Bachelor's degree preferred. Valid driver's license and good driving record required.
Successful candidate must commit to transitioning to the Property Adjuster I role, along with agreeing to role requirements, upon successful completion of thetraining program; where 'successful' means receiving a rating of 'Succeeding' on the course-end performance appraisal.
Additional skills, abilities and qualifications for the Property Adjuster I:
Physical ability and willingness to climb onto roofs and to lift and climb ladders.
Willingness to work in inclement weather.
Willingness to work in undesirable indoor environments (e.g., houses exposed to flooding, fires).
Ability to work in confined spaces.
Ability to work well under pressure.
Ability to work independently without direct supervision.
Incumbent must live in territory assigned unless a change is approved by the company.
Position requires incumbent to serve on Catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Willingness to obtain and maintain any required licenses.
Physical Requirements
Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
Driving; Often (20-50%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Climbing/accessing heights; Moderate (30-40%)
Nearest Major Market: Raleigh
FAQs
Don't give more details than the basics. Avoid giving a narrative of the car accident. You may even decline a yes-or-no question if it pertains to how the collision occurred. Also, avoid telling the adjuster about your injuries.
Is Progressive claims adjuster Trainee a good job? ›
Claims Adjuster Trainee professionals working at Progressive Insurance have rated their employer with 3.9 out of 5 stars in 133 Glassdoor reviews. This is an average score with the overall rating of Progressive Insurance employees being 3.9 out of 5 stars.
Why do you want to be a claims adjuster answer? ›
Answer: 2. I pursued a career as a Claims Adjuster because I enjoy problem-solving, helping people, and working in a dynamic environment. The most rewarding aspect of my role is helping claimants navigate difficult situations and ensuring they receive a fair settlement in a timely manner.
Is property claims adjuster stressful? ›
Stress and Burnout
Insurance claims adjusting is a high-stress job that can be mentally and emotionally draining. Claims adjusters often work long hours, handle difficult clients and situations, and have to manage multiple claims simultaneously. All of these factors can lead to stress and burnout.
How do you survive being a Claims Adjuster? ›
Keep your focus by setting goals and priorities. Each day, decide what tasks you need to complete for each claim and prioritize them. Complete tasks that are important and urgent first. Next work on important tasks that are not urgent and can wait until later in the day.
Which adjuster makes the most money? ›
High Paying Insurance Adjuster Jobs
- Insurance Investigator. ...
- Auto Damage Adjuster. ...
- Auto Claims Adjuster. ...
- Material Damage Appraiser. ...
- Damage Adjuster. ...
- Damage Assessor. Salary range: $50,000-$50,000 per year. ...
- General Adjuster. Salary range: $47,000-$47,000 per year. ...
- Auto Damage Trainee. Salary range: $28,000-$36,000 per year.
Engagement at Progressive is more than double that of the U.S. working population. Plus, our 8% voluntary turnover rate, in this job market, is further proof that a strong culture that includes development and career opportunities produces better business results.
Will Progressive negotiate salary? ›
Negotiate Salary
If you think you and your skill set should be valued higher than your offer, negotiate your salary! 51% of men and 42% of women on Comparably said they negotiated their salaries. On average, Progressive Insurance employees earn $137,033.
What to say in the tell me about yourself? ›
The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.
What are the 3 key goals of a claims adjuster when settling claims? ›
Claims adjusters have three main goals when settling claims: accurate claim assessment, timely settlement, and customer satisfaction. They investigate and evaluate claims, ensuring that the claim amount accurately reflects the covered losses.
How to Prepare for a Meeting with an Insurance Adjuster
- File Necessary Reports with the Police or Fire Department. ...
- Take Clear Photographs of the Damage. ...
- Make Temporary Repairs that Prevent Further Damage. ...
- Create or Submit Your Home Inventory. ...
- Gather All Documents and Receipts. ...
- Showcase Evidence for Your Claim.
Progressive Claims Adjuster Trainee Responsibilities:
Conducting visual inspections of breakages and other applicable damage, if possible. Obtaining additional evidence from claimants, witnesses, and relevant professionals.
What are the cons of being a claims adjuster? ›
The job often attracts lots of anger and animosity from people who, expecting major payouts, find that they are being offered less than expected. There are also large caseloads, the length of time it sometimes takes to complete an insurance claim, and general occupational stress.
Do people like being claims adjusters? ›
From solving puzzles to making a meaningful impact, adjusters find numerous reasons to love what they do. So, the next time you encounter an insurance adjuster, remember that they're not just assessing damages; they're embracing a role they're passionate about, one that truly makes a difference.
How do I argue with my insurance adjuster? ›
When you disagree with a car insurance adjuster, don't hesitate to take action to protect your rights and seek fair compensation. Remember to gather evidence, review your policy, and explore alternative dispute resolution options like mediation or arbitration.
How do I prepare for a Claims Adjuster? ›
How to Prepare for a Meeting with an Insurance Adjuster
- File Necessary Reports with the Police or Fire Department. ...
- Take Clear Photographs of the Damage. ...
- Make Temporary Repairs that Prevent Further Damage. ...
- Create or Submit Your Home Inventory. ...
- Gather All Documents and Receipts. ...
- Showcase Evidence for Your Claim.
Try to answer each question in as few words as possible. Don't explain. If you are specifically asked to explain, do so in as few words and with as little detail as possible. Don't volunteer information.
What makes you a good match for a claims role? ›
Example: “Working as an insurance claim handler requires a broad range of skills. The most important of these skills is probably attention to detail. You also have to be methodical, a good communicator, a good observer, and possess a great deal of patience.
