Appointment New Patient Appointment or214-645-8300
Appointment New Patient Appointment or214-645-8300
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For seven decades, UT Southwestern Medical Center has been healing and curing patients and advancing the cause of medicine. We offer a variety of resources to help patients prepare for their visit, assist while they’re in our hospitals and clinics, and support them after they’ve gone home.
Welcome to UT Southwestern Medical Center
Below is a list of amenities, services, and information for our patients and their families to help during their visit or stay.
We offer patient care atWilliam P. Clements Jr. University Hospital,Zale Lipshy Pavilion – William P. Clements Jr. University Hospital,and severaloutpatient clinicsacross our campus. For more details about patient resources at specific locations, visit ourLocationssection.
Discover UTSWMyCare
UT Southwestern’s patient care app – UTSWMyCare – helps you easily manage your health and stay connected to UTSW and your provider. Find a physician. Access your medical records. Schedule appointments, and much more.
UTSWMyCare is simple to use, convenient, and always available. It’s medicine made easier.
Learn More
Appointments
New patients can request appointments either by telephone at 214-645-8300 or through anonline form.
Payments can be made online, over the phone, or by mail.Learn more about billing.
• Insurance plans we accept • Hospital charge list
Medical Records
Our patients’ medical records are kept in accordance with all federal laws relating to privacy and confidentiality.
• Medical records request • Advance directives • HIPAA
Guest and Patient Services
Guest and Patient Services representatives are available to help make each patient’s hospital stay and each guest’s visit as comfortable and pleasant as possible.
We have representatives conveniently located in both of our hospitals and in our outpatient clinics around campus.
Representatives can help coordinate or arrange for:
Giving directions
Answering questions
Arranging personal medical services, such as escort or wheelchair
Hotel recommendations
Transportation
Food deliveries
Guest trays
Area restaurant recommendations
Translation services
Notary services
Letter and package delivery
Hair care appointments
Videos and reading material (including newspapers)
And more
For assistance please call 214-633-4700 or email GuestServices@utsouthwestern.edu.
Support Services
UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include:
Advance directive assistance
Home health care
Interpreters
Newborn baby photos
Social work and case management
Spiritual care and support
Volunteer services
Women's resource center
Clinical Trials
Clinical research is medical research that involves people like you. If you had an opportunity to help with the research process and play a role in the future of medicine, would you take it?
Learn About Our Clinical Trials
Comments and Concerns
While we hope every patient’s visit goes smoothly, it is important that we are notified of patient concerns so we can take the appropriate steps to address them.
A patient has the right to communicate a verbal or written complaint or concern regarding any aspect of his/her visit (e.g., medical care, service, conditions, billing) and expect a timely response. If you have comments, questions, or concerns, we recommend that you or your representative:
Discuss them with your immediate caregiver
Speak to the manager of the clinic or service in which you are receiving care
If you believe your questions or concerns have not been adequately addressed, you may request a review by contacting the Patient Assistance Office by phone at 214-648-0500, by email at patientassistanceoffice@utsouthwestern.edu, or in writing addressed to:
Patient Assistance Office UT Southwestern Medical Center 5323 Harry Hines Blvd. Dallas, TX 75390-8831
COVID-19
Please visit our COVID-19 webpage for details on vaccination, tip sheets, educational resources, and answers tofrequently asked questions.
Learn More
Patient Resource Guide
See the Patient Resource Guide (PDF) for an overview of the amenities, services, and clinics at UT Southwestern.
View the Guide
Pharmacy Services
Our pharmacy team offers expertise, convenience, and a personal touch that you won’t find at other pharmacies. We’re focused on fulfilling your retail or specialty medication needs safely and quickly.
UT Southwestern Medical Center and Texas Health Resources have formed an integrated health care network, Southwestern Health Resources, which enables each organization to complement its current services with the resources of the other to better serve patients in the region.
Research. Research is the cornerstone upon which world-class medical education and patient care are built. Investigations into cancer, neuroscience, heart disease and stroke, arthritis, diabetes, and many other fields keep UT Southwestern at the forefront of medical progress.
New patients can request appointments either by telephone at 214-645-8300 or through an online form. Existing patients can use MyChart. Payments can be made online, over the phone, or by mail.
Rankings. University of Texas Southwestern Medical Center Dallas is ranked #109 in Best Global Universities. Schools are ranked according to their performance across a set of widely accepted indicators of excellence.
Call 800-458-9858 to report complaints about the care or treatment of someone served by a Regulatory Services provider, including allegations of abuse, neglect, or exploitation. Access a list of provider types so you can file a complaint with Complaint and Incident Intake.
UT Southwestern's William P. Clements Jr. University Hospital is the No.1 hospital in Dallas-Fort Worth for the eighth consecutive year, according to the annual Best Hospitals rankings by U.S. News & World Report.
Parkland Hospital and its staff of UT Southwestern Medical Center surgeons have long been at the forefront of trauma care both nationally and internationally. Parkland became the first verified level I trauma center in Texas in 1987.
The hospital is also known for its specialty medicine clinics for epilepsy treatment, arrhythmia management, and diagnostic cardiology, among others. Its emergency room is one of the busiest in the country. Parkland is UT Southwestern's primary teaching facility.
Complete your primary application to the Texas Medical and Dental Schools Application Service. The deadline to submit your primary application is November 1. You may submit your secondary application after we receive your primary application from TMDSAS.
The UT Health System also includes UT MD Anderson Cancer Center, UT Southwestern Medical Center and three other major medical institutions throughout the state. The UT Health system has one mission: bringing East Texas the world-class care it deserves.
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