I was told that just touc... - Ask Extension (2024)

FAQs

What happens if you press 2 on a spam call? ›

Robocalls sometimes prompt you to take action, such as “press 1 to speak to a live representative” or “press 2 to unsubscribe” and so on. By following instructions, you confirm to the robocallers that you are a potential victim and invite further robocalls. Try to avoid taking any action.

This is the result of having the "Prevent voicemails and automated systems from answering a call" box selected on certain call flow steps. This setting ensures that a personal voicemail or an automated system on a destination number does not interfere with your call flow.

Why am I getting so many spam calls? If you have answered a number of robocalls, it may be because the spam caller sold your number to other scammers or telemarketing companies. Remember, if the call is important enough, the caller will leave a voicemail message.

Ignoring spam calls is a more effective approach than rejecting them. This is because interacting with the call can give scammers confirmation that your number is operational, possibly resulting in an increase of unwanted calls in the future.

Contrary to popular wisdom, we found that answering calls makes no difference in the number of robocalls received by a phone number.

So if it ever asks you to press 9 to get off the list. Don't. Pressing 9 will put you on the list,” he said. The key to staying off a list is making the robocalling computer think there's no one at your number — so just don't answer.

In voice phishing—or “vishing”—scams, callers impersonate legitimate companies to steal money and personal and financial information. And these scams are on the rise. In fact, the Federal Trade Commission reports that Americans lose billions of dollars every year to telephone scams.

If the calling number is not on either the permitted numbers list or blocked numbers list, or if screening lists are not enabled, the caller is asked to press 8 to confirm that he or she is not a telemarketer. If the caller presses 8, Privacy Defender accepts the call.

You accidentally answered a scam call in the past

They will then mark your number as “live” and you'll receive more and more calls as they try to reach you using different numbers. It can be hard to tell if you're dealing with a scammer — but if you accidentally answer a spam call, you should hang up immediately.

There is no universal number to block spam calls — it depends on your phone carrier. T-Mobile users can prevent robocalls for free by dialing #662# and turning on the Scam ID and Scam Block features. AT&T customers can block unwanted calls by dialing *61, or by dialing *60 on their landline.

Does blocking spam calls help? ›

Call blocking can help stop robocalls from scammers. But some robocalls might still get through. If you get an illegal robocall, hang up and don't call back. Don't press a number, which could lead to more robocalls.

If you accidentally answer a spam call, do not respond to the call and hang up immediately. You should then individually block that spam number from your phone and report it to the Federal Communications Commission (FCC) to help stop spam callers from attacking other people.

Heck, sometimes there's no answer at all and the caller just hangs up. This is even more nefarious because it is likely a system confirming that there is a person behind the phone number to add to a list for future spam calls. The best thing to do with these calls, if you suspect that it is a scam.

It's better to ignore spam calls. When you decline a call, it can alert the spammer that your phone number is active, prompting them to call you again. If you use a call-blocking tool that uses caller ID, you should never answer calls labelled as spam.

Under the TCPA, the Federal Communications Commission can assess a penalty for intentional violations of up to $10,000 per call. FCC adopts one-to-one consent rule to protect consumers from robocalls. The TCPA requires prior express written consent to initiate a marketing call to a consumer using automated technology.