How to Fix a 'Google Keeps Stopping' Error on Android (2024)

Mobile Phones > Android

Most likely you are going to clear a cache and be on your way

Joshua Hawkins

Freelance Technology Reporter

Full Sail University

Josh Hawkins is a freelance writer for Lifewire who loves writing about the latest tech and gadgets that help make people’s lives easier. As an avid gamer and VR enthusiast, he also enjoys diving deep into the technology that helps bring those kinds of experiences to life.

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Updated on July 25, 2023

Why Google Keeps Stopping on Android

The exact reasoning behind why people receive the “Google keeps stopping” error varies, as it can pop up seemingly at any point when using an Android phone. Users have reported the error while searching the web, downloading new applications, playing games on their phones, and even while checking the weather. It seems this issue may be tied directly to the cache of data that the Google app relies on when you use it on your phone. This data is often used to help deliver content for searches, weather, and other functions while using the Google app.

Unfortunately, because many of Google’s services use the same cache, it’s extremely difficult to determine precisely which Google app is causing the error. The popup that appears also doesn’t offer any useful information on what the error was caused by, which means you’ll need to troubleshoot to figure out the exact cause.

How to Fix the 'Google Keeps Stopping' Error

When you find yourself dealing with this error, try these solutions:

The steps needed to fix this error on Android will work on all Android devices. However, the exact naming conventions of settings may vary depending on your phone’s manufacturer, and you may notice some minor differences in the approach based on your phone’s version of Android.

Clear the Google app’s cache. The first step is to clear out the data cache that Google services use on your Android device. This can be done on Samsung phones, Google Pixels, and any other affected Android device by manually accessing the device’s settings and clearing out the cache.
Force stop the app. If you notice errors when running a Google app, force-stop the app so your phone has to reopen it. Hopefully, this clears out any possible issues causing the “Google keeps stopping” error.
Update Android. If you don’t keep a check on the latest Android updates, then you could end up seeing this error. Make sure you keep Android up to date by checking your phone’s operating system in its settings.
Uninstall Google app updates. Sometimes system and app updates can introduce bugs that cause issues. If you’ve recently installed an update to your Google apps and notice this error more often, try uninstalling the updates to see if that resolves the issue.
Factory reset your Android device. This option is a last resort, as you’ll need to set your phone up once again after you finish. But, if you’re unable to get the “Google keeps stopping” error to pop up, it may be the only way to clear things out and start fresh without any annoying errors bothering you.

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FAQ

How do I turn off automatic updates on Android?

Only turn off automatic updates if you feel you will remember to check. Updates often include security fixes and those updates will help keep your information safer. Our article How to Turn Off Automatic Updates on Android shows you the steps to take.
How do I back up my Android phone?

Typically you'll open Settings > Cloud and accounts > Backup and restore (or Systems > Backup on some phones). Our article How to Back Up Your Android has more details and suggestions to ensure your data (including photos) are backed up.

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FAQs

How to Fix a 'Google Keeps Stopping' Error on Android? ›

Clear the Cache in the Google App

Go to Settings > Apps > See all apps. Scroll to Google and tap it to open. Select Storage and cache then tap Clear cache and wait while it clears. You can also try Clear storage, which will reset the app.

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How to fix Google keeps stopping on Android? ›

Get More Info ›

What causes Google to stop responding? ›

When encountering the issue of "Google search not responding," it's important to identify the possible causes. It could be due to a weak internet connection, browser-related issues like cache and cookies, or outdated browser versions.

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Why does my Android phone keep saying Unfortunately Google Play Services has stopped? ›

Clear Google Play Services Data (and Cache) Clearing data and cache for Google Play Services can resolve corruption issues. Go to "Settings," then "Apps," find "Google Play Services," and select "Storage." Tap on "Clear Data" and "Clear Cache."

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Is there a problem with Google Play Services today? ›

User reports indicate no current problems at Google Play

Google Play is a digital store for apps and content on the Android mobile operating system.

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Why does Google keep crashing on my Android? ›

There can be a ton of reasons behind Google apps crashing automatically on Android phones. For example, it could be due to low storage space, inadequate RAM to handle all the app services, or a corrupt app installation. Here, it's important to note that Google apps work hand-in-hand with each other.

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How to find out which app is crashing on Android? ›

You can use the stack trace available in the report details if you are using Play Console or the output of the logcat tool. If you don't have a stack trace available, you should locally reproduce the crash, either by manually testing the app or by reaching out to affected users, and reproduce it while using logcat.

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How to find out which app is causing problems? ›

Android safe mode is a diagnostic tool or feature that helps you figure out what is causing device issues. Safe mode lets you run your Android device with only factory-installed apps and services. From there, you can determine if the problem is with your operating system or a third-party app.

Why does my phone keep popping up Google Play Services keeps stopping? ›

There are several potential causes for this error: Outdated Google Play Services: Running an outdated version of Google Play Services can lead to compatibility issues with the latest app updates, resulting in frequent crashes. So, if Google Play services keep stopping pop up, it might be because of this.

How to fix Google Services Framework keeps stopping? ›

Several Google apps and services can cause the “Google keeps stopping” problem. However, it is easy to fix by clearing your cache, uninstalling updates, and ensuring your Android system is up to date.

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Why does Google freeze on my Android phone? ›

Your Android phone or tablet may have run out of memory, and can't load the site whilst also running your apps and programs. To free up memory: Close every tab except for the one that's showing the error message. Quit other apps or programs that are running.

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Why does Google keep closing on my phone? ›

Why Are My Google Apps Closing Automatically Android? There can be a ton of reasons behind Google apps crashing automatically on Android phones. For example, it could be due to low storage space, inadequate RAM to handle all the app services, or a corrupt app installation.

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Why does Google Play keep stopping on my Samsung phone? ›

May need to uninstall and Reinstall Google Play services , go to Apps-Google play services-App details. If any third party apps have been added lately may be best to uninstall as sometimes there can be a conflict but may not be the situation with this device.