Division or Field Office: | Claims Division |
| Department of Position: | Catastrophe Operations Dept |
Work from: | Home, within ERIE operating footprint |
| Salary Range: | $66,625.00-$106,427.00* salary range is for thislevel and may vary based on actual level of role hired for |
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
- Low contributions to medical and prescription premiums.We currently pay up to 97% of employees’ monthly premium costs.
- Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
- Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development.Including a tuition reimbursem*nt program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day to day property claims.
- This is a work-from-home position and we are accepting applications within the entire ERIE Operating Footprint. This footprint includes anyone living anywhere within the following states:PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
- The majority of the responsibilities for the role will require travel away from home (and throughout the ERIE footprint)
- A company car with paid gas card will be provided.
- Fantastic bonus opportunity and the chance to grow with an award-winning company!
Duties and Responsibilities
Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required.
Sets and manages adequate reserves within designated authority.
Properly identifies and assesses damage. Determines liability and total value of claim.
Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.
Properly documents claim files with all activities and submits final report to file for closure.
Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary.
Assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding handling of claims.
Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.
Assists assigned field office(s) as necessary when not on Catastrophe Duty; brings assigned property claims to conclusion.
Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Competencies
Values Diversity
Nimble Learning
Self-Development
Information Management Skills
Collaborates
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
High school diploma or equivalent required. Five years of claims handling experience, or equivalent, including two years ofproperty claims handling experience, required. Strong technical knowledge of structural damage repair and valuation techniques or equivalent required.
Successful completion of Associate in Claims (AIC) program preferred. Proficiency with estimating software (preferably Symbility) or equivalent, preferred. Appropriate license as required by state. Valid driver’s license and good driving record required. Incumbent must live in the territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team as a first responder which will include frequent travel on short notice to other locations for periods in excess of two consecutive weeks.
Physical Requirements
Lifting/Moving 0-20 lbs; Often (20-50%)
Lifting/Moving 20-50 lbs; Often (20-50%)
Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
Driving; Frequent (50-80%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Climbing/accessing heights; Moderate (30-40%)
Nearest Major Market: Raleigh
FAQs
A remote insurance adjuster investigates and analyzes insurance claims to determine eligibility for an insurance payout. In this career, you work from home, though some claims adjusters need to travel to customers' locations to perform inspection or analysis duties.
What is a remote adjuster? ›
A remote insurance adjuster investigates and analyzes insurance claims to determine eligibility for an insurance payout. In this career, you work from home, though some claims adjusters need to travel to customers' locations to perform inspection or analysis duties.
Is property claims adjuster stressful? ›
Stress and Burnout
Insurance claims adjusting is a high-stress job that can be mentally and emotionally draining. Claims adjusters often work long hours, handle difficult clients and situations, and have to manage multiple claims simultaneously. All of these factors can lead to stress and burnout.
What is a property adjuster? ›
In property damage claims, the main role of the insurance adjuster is to carry out a detailed investigation into the claim by: Inspecting the damage. Reviewing police reports. Speaking to witnesses. Talking to property owners.
What is a daily claims adjuster? ›
A typical day as a daily claims adjuster
No matter the type of claims adjuster one may be, the job always includes investigative work. As soon as an insurance claim is filed, a claims adjuster must gather information to identify what happened during the incident and determine a fair settlement price.
What is the highest paid adjuster? ›
High Paying Insurance Adjuster Jobs
- Damage Inside Adjuster. Salary range: $96,000-$100,000 per year. ...
- Damage Recovery Specialist. Salary range: $50,500-$98,500 per year. ...
- Auto Damage Estimator. ...
- Independent Insurance Adjuster. ...
- Property Field Adjuster. ...
- Property Claims Adjuster. ...
- Field Adjuster. ...
- Casualty Adjuster.
As a remote claims adjuster, you work from home, but you may have to travel to investigate cases related to vehicles or property. You view documents and reports related to the claim and assess variables, such as liability and the coverage offered in the insurance policy.
Is it worth it being an insurance adjuster? ›
You'll also experience a rewarding feeling for helping the insured recover after a devastating loss. Demand for insurance adjusters: This is a guaranteed long-term career because of ever-growing insurance claims. You can earn an annual salary in the $45k to $80k range through direct employment.
What are the cons of being a Claims Adjuster? ›
However, there are cons and these include:
- Less money than the independent claims adjuster in the long run.
- Less flexibility in your time and the type of assignment you accept.
- Lots of overtime work and short vacation allotted.
- College degree typically required.
The pros and cons of being a claims adjuster include job security, good money, and a change of scenery at the cost of inconsistent hours, emotionally charged situations, and safety concerns. Some people say being a claims adjuster is the toughest job in the insurance industry.
Property Claims Adjuster Salary in Florida. $43,000 is the 25th percentile. Salaries below this are outliers. $64,600 is the 75th percentile.
Is an insurance adjuster the same as an agent? ›
The key difference between an insurance agent and an insurance adjuster is that agents sell insurance policies, while adjusters handle claims and determine the amount of compensation to be paid to policyholders.
What is the difference between a claims adjuster and an insurance adjuster? ›
An insurance adjuster, also known as a claims adjuster, is a person who investigates an insurance claim to determine if the insurer should pay for damage or injuries, and if so, how much they should pay.
What is a catastrophe adjuster? ›
A cat adjuster, short for catastrophe adjuster, is an insurance professional who visits and assesses areas affected by natural disasters. Becoming a cat adjuster can be complex, with certifications varying by state.
What is a catastrophe claim? ›
In the vast landscape of home warranties, a catastrophe claim is a lifeline for homeowners—a claim filed in the aftermath of significant, often unforeseen events that cause substantial damage to a property's covered systems or appliances.
Do catastrophe claims count against you? ›
' When you have an event like this, the insurance industry looks at this as what they call a 'cat event,' which stands for catastrophe. And when a catastrophe event happens, they don't tend to take that and consider that a claim against your record. Let's put it that way.
What is the role of an adjuster? ›
Adjusters inspect property damage or personal injury claims to determine how much the insurance company should pay for the loss. They might inspect a home, a business, or an automobile. Adjusters interview the claimant and witnesses, inspect the property, and do additional research, such as look at police reports.
What is the purpose of an adjuster? ›
In short, an adjuster exists to investigate insurance claims in order to determine the extent of the insurer's liability. However, adjusters didn't always exist -- The role was created long after the first insurance policy was issued.
What is the purpose of the automatic adjuster? ›
The adjuster functions to provide brake running clearance at each brake application. In addition to adjusting for lining wear, the adjuster also compensates for clearance reduction due to contraction of the drum. Sufficient clearance is set to avoid brake drag under most conditions.
